Ward Documentation

Welcome to the user documentation for Ward, a modern appointment scheduling platform built for event-based resource booking.

Ward enables organizations to manage events, resources, and appointments with role-based access for administrators, professionals, and clients.

Choose Your Role

Create events, manage resources, oversee users, and configure system settings.

Book resource shifts to create availability and manage assigned client appointments.

Browse available timeslots, book appointments, and manage your bookings.

Topic	Description
Getting Started	Login, verification, and account setup
User Settings	Theme, timezone, date & time format preferences
Notifications	Email and SMS notification reference
FAQ	Common questions and troubleshooting
User Acceptance Testing	UAT checklists and sign-off process

Admins create events with date ranges and assign resources (rooms, tables, equipment)
Professionals book shifts on those resources during event hours, creating availability
Clients see aggregated available timeslots and book appointments — the system auto-assigns a professional

All users authenticate via phone number with SMS verification. No passwords required.