Book an Appointment

The booking page lets you browse available timeslots and reserve an appointment.

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Booking Flow

Step 1: Select a Date

1. Navigate to Book Appointment from the client nav
2. Use the calendar date picker to select your preferred date
3. The system loads available timeslots for that date

Step 2: Browse Available Timeslots

Available timeslots are displayed for the selected date. Each timeslot shows:

• Time range (e.g., 9:00 AM – 9:30 AM)
• Availability status — available or fully booked

Timeslots are displayed in your configured timezone. If times seem off, check your timezone setting.

Step 3: Select a Timeslot

1. Click on an available timeslot
2. Review the appointment details
3. Click Book to confirm

Step 4: Confirmation

Once booked:

• A confirmation email is sent to your email address (if provided)
• The appointment appears in your My Appointments list
• A professional is automatically assigned from those available during your timeslot

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How Timeslot Availability Works

The system calculates availability by:

1. Aggregating all professional shifts that cover the timeslot
2. Subtracting existing bookings from the total capacity
3. Showing the timeslot as available if remaining capacity > 0

This means you see the combined availability across all professionals — you don’t need to know which specific professional will be assigned.

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Professional Assignment

When you book a timeslot:

• The system identifies all professionals with open capacity for that time
• A professional is randomly assigned to distribute bookings evenly
• You receive the professional’s name in your confirmation email
• The assigned professional also receives a notification

You cannot select a specific professional. This ensures fair distribution and simplifies the booking experience.

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What If No Timeslots Are Available?

If you don’t see any available timeslots for a date:

• No professionals have shifts — professionals haven’t booked shifts for that date yet
• All timeslots are full — existing bookings have filled all capacity
• The date is outside event hours — the selected date may not have an active event
• Blackout period — the time may be blocked (e.g., lunch break)

Try selecting a different date or check back later as professionals add more shifts.

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Booking Conflicts

If you try to book a timeslot that fills up while you’re selecting it, you’ll see an unavailable error. Simply choose a different timeslot and try again.